I can’t play the videos on my phone

We try to ensure videos play on every device. But in some rare instances your device or browser may need to be updated or some settings need to change.

The easier option is always to try a different browser on your phone, ideally the latest version of Chrome and ensure that you have good internet connection. 

If you’re using an add blocker, disable it and refresh the page.

If the error message says “Video Not Available”, check this setting in your browser, as it may prevent videos from playing.

First, navigate to the “Settings” menu within the YouTube app. You’ll need to click on the drop down under “Account” and you will see the Restricted Mode option which you’ll want to disable.

Last but not least, try a different device and that should take care of this.

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